Update catchall ticket records from table entries
Update catchall ticket records from table entries
Your table entries often arrive without updated ticket status, leaving catch-all rows stale and blocking triage. Keep ticket rows updated and flagged so coordinators can act same day.
Overview
Keep catch‑all ticket rows accurate without manual tagging so coordinators stop chasing stale rows. This connects incoming create-table entries to existing ticket records and sets flags and timestamps, enabling same‑day triage and cleaner reporting.