Update case status from project board activity for teams

Your project board items and linked Case records fall out of sync, leaving migration queries untriaged. Align Case status so onboarding coordinators can prioritize responses same day.

Overview

Out-of-sync project board updates make migration queries invisible and slow down onboarding. This flow mirrors board activity to Case status instantly, giving onboarding coordinators and support agents clear priorities and enabling same-day follow-up.