Update case shipping status from updated spreadsheet rows
Update case shipping status from updated spreadsheet rows
Your shipping tracker rows arrive before cases are updated, leaving records missing shipment dates and queued status. It updates case shipment fields so reps act within minutes.
Overview
Stale shipping info in your tracker creates gaps in customer outreach and reporting. This flow keeps Case shipment dates and queued email flags current so marketing ops and coordinators see accurate status within minutes.