Update case records from team review messages in real time

Your case review messages are unstructured, so planning statuses lag and triage is delayed. Coordinators see updated statuses and confirmation timestamps, enabling faster triage same day.

Update case records from team review messages in real time

Overview

Reviewer decisions posted in team chat should immediately reflect in case records so AI models and clinicians work from the same facts. This flow turns freeform review messages into reviewed statuses and timestamps, giving program coordinators and AI Ops teams current planning views for same-day triage.

Update case records from team review messages in real time