Update case hours from task time entries in CRM
Update case hours from task time entries in CRM
Your task time entries don't flow into case records, leaving case hours out of sync and delaying billing. It keeps case hours accurate so billing can proceed before the next run.
Overview
When task time updates don't reach case records, billing and sales reporting lag and reconciliation multiplies. This flow keeps case hours current and pushes updates into the case record within minutes, so billing and sales ops can reconcile before the next billing run.