Update cancelled subscriptions to member profiles for marketing
Update cancelled subscriptions to member profiles for marketing
Your cancelled EV charging subscriptions aren't updating marketing profiles, so ex-members keep receiving active offers. Update membership fields and log cancellations so campaigns stop in minutes.
Overview
When subscription cancellations from billing don't reach marketing, EV membership holders can keep receiving offers and program accuracy suffers. This flow updates membership fields and logs a cancellation event so campaign owners see correct segments within minutes and can stop inappropriate sends.