Update canceled interviews to No fit and notify team
Update canceled interviews to No fit and notify team
Your research interview cancellations arrive without unified tracking, causing duplicate payments and orphaned records. Teams receive alerts and billing is paused for same-day reconciliation.
Overview
Canceled research interviews that aren't tracked create billing overhead and stale participant records; this flow flags those events, updates your research index and CRM, and alerts billing and ops. The result: honoraria are paused and teams can reconcile records the same day.