Update cancel status in tracker from subscription webhook

Cancellation webhooks arrive without subscription context, so agents can't prioritize winback outreach. Rows are updated with formatted dates and status for same-day outreach.

Overview

Cancellation events without context slow down retention work and let revenue slip. This flow enriches webhook events with subscription data, formats cancellation dates, and updates your tracking sheet so support and retention teams have same-day, actionable rows to start winback outreach before the next billing run.