Update campaign member status when webinar registrant cancels
Update campaign member status when webinar registrant cancels
Your webinar registrations lack cancellation flags, so follow-ups still target people who canceled. It updates attendee records so campaign managers stop outreach errors before the next campaign.
Overview
Canceled registrants that remain marked active cause wasted outreach and confused reporting. This workflow marks campaign members as canceled as cancellations arrive, so campaign managers avoid mistaken follow-ups and keep lists clean before the next campaign.