Update campaign item scenario when sent status appears
Update campaign item scenario when sent status appears
Your campaign records miss scenario updates when sent-mail status changes, leaving coordinators unsure of next steps. It sets scenario to Intro for qualifying items so coordinators can act same day.
Overview
When outbound sent statuses aren't reflected in your workspace, coordinators spend time verifying records instead of executing. This flow keeps scenario fields current and clears processed flags so campaign coordinators can triage and act the same day.