Update booking status notify operations and email customer
Update booking status notify operations and email customer
Your booking webhooks often miss context, leaving bookings unmarked and class capacity out of date. It updates booking records, adjusts class seats, and notifies operations and the customer same day.
Overview
If booking webhooks aren't reconciled quickly, operations and program managers scramble to resolve class capacity and customer questions. This workflow makes booking status authoritative and pushes alerts to your ops channel and customers so issues are resolved same day.