Update board item when a deal is closed lost
Update board item when a deal is closed lost
Closed-lost deal reasons don't appear on board items, leaving owners without loss context and delaying pipeline closeout. It adds loss reason and sub-reason to the board item so owners can close tasks same day.
Overview
Loss reasons often never reach operational boards, forcing account managers to dig for context and delaying pipeline closeout. This flow writes the closed-lost reason and sub-reason to the matching board item and routes updates by partner, giving owners the context to finish related tasks the same day.