Update approved learner status on support contact record
Update approved learner status on support contact record
Learner approval tags aren't visible to support, causing delayed handoffs and impersonal outreach. The workflow flags approved learners in support profiles so CSMs can act with context within minutes.
Overview
Make approval status visible where CSMs work so handoffs are never blind and onboarding is contextual. This turns course approvals into immediate, actionable signals your team can act on within minutes.