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Update after-hours flag on new IT project tasks

Update after-hours flag on new IT project tasks

Your IT project tasks created outside business hours lack an off-hours tag, causing triage delays and missed SLAs. Flagged tasks reach on-call engineers for same-day prioritization.

Update after-hours flag on new IT project tasks

Overview

When IT requests arrive after hours they often sit untriaged and slow down incident response; this flow automatically tags those tasks and surfaces them to on-call engineers. That reduces triage lag and ensures off-hour tickets get same-day attention.

Update after-hours flag on new IT project tasks