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Update account NPS score from exit survey responses

Update account NPS score from exit survey responses

Your exit survey NPS answers aren't landing in Account records, leaving owners without churn signals. Get NPS values applied to Account records so owners can prioritize outreach the same day.

Update account NPS score from exit survey responses

Overview

Exit NPS responses often sit in form dashboards while Account records go unchanged, leaving owners blind to churn signals. This flow writes scores and timestamps to the Account and triggers an error-logable sub-workflow so owners gain same-day visibility and can prioritize outreach.

Update account NPS score from exit survey responses