Update 90 day call hours from parsed emails
Update 90 day call hours from parsed emails
When rep call-hour emails fail to update CRM users, managers lack accurate activity. The workflow updates user records so managers see 90 day totals ahead of weekly reviews.
Overview
Inbound emails with rep call data often don’t land on the right CRM user, leaving managers blind to activity. This flow parses those messages and updates user profiles so managers see corrected 90-day call totals ahead of weekly reviews, enabling faster coaching and compliance checks.