Unenroll contacts with cancellation tag from course roster
Unenroll contacts with cancellation tag from course roster
Your course roster may keep contacts tagged as canceled, causing unwanted access and billing confusion for support. This removes students and corrects rosters within minutes.
Overview
When a cancellation tag appears, support must remove course access quickly to avoid billing confusion and manual remediation. This flow unenrolls tagged students within minutes, keeping rosters accurate and reducing escalations the same day.