Unenroll contacts from program sequence on form update
Unenroll contacts from program sequence on form update
Your program enrollment flags can leave contacts inside outreach sequences, causing inappropriate follow-ups. Keep outreach aligned with enrollment so support staff avoid extra messages same day.
Overview
If enrollment flags change without coordinated unenrollment, participants can keep getting program outreach and support staff chase down confusion. This flow removes contacts from outreach sequences as soon as their status updates, giving program coordinators accurate lists and preventing same-day messaging errors.