Turn on evening out-of-office workflow for team coverage
Turn on evening out-of-office workflow for team coverage
Your out-of-office handling may stay off at day end, leaving inbound leads and handoffs untriaged. It activates OOO processes so coverage and handoffs are set each weekday evening.
Overview
When your out-of-office processes remain off after hours, inbound leads and handoffs can go unhandled and SLAs slip. This turns on the configured OOO workflow every weekday at 6:00 PM so coverage and handoffs are in place before the overnight window.