Trigger support workflow from each inbound email message
Trigger support workflow from each inbound email message
Your customer emails arrive unstructured in the inbox, slowing triage and losing agent context. It posts structured messages to your intake API so cases are ready for triage within minutes.
Overview
Inbound customer emails often arrive without structure and waste agent time on manual triage. This flow pushes structured email payloads into your intake system so cases are ready for triage within minutes, improving time-to-first-response.