Toggle Thursday after-hours SLA alerts and enable responder
Toggle Thursday after-hours SLA alerts and enable responder
Your SLA alerts fire Thursday after-hours, waking on-call engineers with duplicate escalations. It silences alerts and enables an after-hours responder, sending consolidated notices that evening.
Overview
On-call teams get woken by duplicate SLA alerts during scheduled windows, which fragments incident response. This flow silences those alert zaps and enables a single after-hours responder each Thursday at 5pm, delivering consolidated notices that evening.