Toggle chat snooze for business hours each weekday
Toggle chat snooze for business hours each weekday
Your customer chat rings outside staffed hours, causing interruptions and delayed responses. Scheduled toggles make availability predictable and reduce missed messages before the next shift.
Overview
If chat messages arrive outside staffed hours, your team wastes time on interruptions and slow responses. This scheduled toggle aligns chat availability with staffed hours so messages arrive when someone can act, reducing disruptions each weekday at 10am.