Tag webcast survey respondents for same-day certificate processing
Tag webcast survey respondents for same-day certificate processing
Your webcast survey responses lack a completion flag, causing manual lookup and delays to CPD certificate processing. Tagging completed respondents accelerates certificates processed same day.
Overview
When webcast attendees submit the post-session survey, support needs a reliable completion flag to issue CPD certificates. This flow tags completed respondents automatically so support ops and CPD coordinators can process certificates without manual lookup, getting them out same day.