Tag support tickets with linked feedback post ID

Your tickets miss linked feedback when customers vote on product posts. It tags the ticket and adds a private note so agents see the feedback link before responding, improving reply speed same day.

Overview

Support agents often reply without the original product feedback, which slows resolutions and frustrates customers on crypto tax platforms. This flow attaches the feedback post to the ticket and adds a private note so agents have full context and can respond accurately same day.