Tag completed orders to enroll customers in post-purchase journey
Tag completed orders to enroll customers in post-purchase journey
Your completed orders aren't flagged for post-purchase follow-up, leaving support unable to prioritize welcomes or resolve early issues for new buyers. Tagged customers are queued for onboarding and support outreach so contact happens same day.
Overview
When completed orders aren't marked, support can't prioritize welcomes or resolve early issues, which delays onboarding and increases inbound tickets. This flow tags buyers immediately on order completion so support and onboarding can queue messages and act the same day.