Tag chatbot answers as analytics events for support

When your chatbot sends answers as raw webhooks, support teams lack clear signal to improve bot coverage. The flow records those responses into analytics so you can spot gaps and act within minutes.

Overview

If chatbot answer events aren't tracked, support ops can't measure where the bot is resolving or failing. This flow captures those sent-answer webhooks into your analytics so program managers can spot coverage gaps and drive improvements within minutes.