Tag and add cancelled appointment patients to lists
Tag and add cancelled appointment patients to lists
Your cancelled appointments arrive untagged, so campaign managers and front desk can't target patients and slots stay empty. Capture and tag cancelled patients for targeted outreach, same‑day rebooking.
Overview
Untagged cancellations create missed rebooking opportunities and empty schedule slots; campaign managers cannot run targeted outreach without clean contact data. This workflow captures cancellation events, enriches or creates patient contacts, and tags them for immediate segmented outreach so staff can rebook patients same day.