Switch on-call routing for Friday midnight support shift

Your NOC handoffs require switching the active round‑robin assigner; manual toggles misroute tickets. It flips to the Friday midnight assigner so on‑call teams receive routed tickets within minutes.

Overview

Eliminate midnight handoff errors by automating the weekly switch of your round‑robin ticket assigner so NOC coordinators and shift leads stop flipping zaps manually. The flow turns off the prior assigner, writes the active shift state, and enables the Friday assigner so tickets route correctly within minutes of the handoff.