Support ops: never miss sending API keys to requesters

Support agents miss emailing generated API keys from forms, leaving requesters blocked and risking onboarding churn. It ensures requesters get credentials and onboarding so support avoids follow-up.

Overview

Support agents risk stalled onboarding and SLA pressure when API keys don't reach requesters. This workflow ensures every generated key triggers a personalized access email and a logged helpdesk event, eliminating manual handoffs and reducing missed follow-ups.

Notable Features

Email credentials when key created
Include personalized onboarding instructions
Flag failed deliveries for review