Stop processing rejected requests for project managers now

Project managers lose sight when cases flip to 'Rejected All' but delivery requests stay open. Status updates mark requests Declined/Closed so ops stop processing rejected applications.

Overview

Active delivery requests left open after a case is marked 'Rejected All' waste ops effort and risk delivery errors. Linking case reconciled status to request records marks them Declined/Closed and notifies delivery, eliminating duplicate work and ensuring zero missed follow-ups.

Notable Features

Mark related requests Declined/Closed
Attach rejection reason to requests
Notify ops and delivery staff