Stop missed retraining and assign trainers to open tickets

Operations coordinators miss expired training events in calendars, causing compliance gaps and overdue retraining. This workflow detects expired events and updates training tickets so coordinators assign trainers and set due dates within minutes.

Overview

Missed retraining creates compliance risk and operational backlogs. This workflow turns expired calendar events into updated training tickets with trainer assignments and due dates, eliminating manual handoffs and preventing missed retraining. Operations leaders gain faster handoffs, clearer accountability, and an auditable trail for compliance.

Notable Features

Detect expired training events
Update training tickets and status
Notify trainers and ops channels