Stop missed ownership on phishing escalations in support

Support agents flag country-specific phishing escalations in channels but miss the assigned owner, delaying fraud response. This posts the fraud-tracker owner into the incident thread so responders act faster.

Overview

Manual lookups for country-specific phishing escalations slow fraud response and increase exposure. This workflow injects clear ownership into the incident thread so fraud responders begin work faster and stop chasing records. Fraud teams report faster response times and zero missed ownership handoffs.

Notable Features

Post fraud-tracker owner in-thread
Filter country-specific phishing alerts
Notify fraud responders with ownership