Stop missed billing when course payment source changes

Operations coordinators miss payment-source changes on long-term enrollments, causing delayed billing. Automated alerts notify operations and billing so accounts are reviewed quickly.

Overview

Missed payment-source updates create billing gaps and force reactive account triage. This workflow routes every payment-method change to operations and billing, turning reactive firefighting into a predictable follow-up queue. Customers report faster resolution and fewer missed follow-ups.

Notable Features

Detect payment-source field changes
Notify operations and billing instantly
Create follow-up task for review