Start triage workflow from channel mentions for engineers
Start triage workflow from channel mentions for engineers
When mentions of a monitored user appear in your team chat, triage can be delayed and context lost. It triggers a triage workflow and preserves messages for investigation within minutes.
Overview
Mentions of a monitored user often signal incidents but get lost in chat, delaying triage and costing time. This flow routes those mentions into your triage pipeline and preserves message history so on-call engineers can start investigations within minutes.