Start cancellation flow on ticket status change now
Start cancellation flow on ticket status change now
When cancellations lack an automated handoff, fulfillment or billing may proceed incorrectly. This creates a cancellation workflow to stop processing and prepare refunds before the next billing run.
Overview
Canceled tickets that don't trigger a handoff cause billing or fulfillment mistakes and costly rework. This workflow detects the status change and immediately starts your cancellation process so fulfillment halts and refunds are prepared before the next billing run.