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Set tickets in progress for dispatch supervisors before SLAs

Set tickets in progress for dispatch supervisors before SLAs

Your ticket webhooks arrive untriaged, delaying technician starts and risking SLA breaches. Reduce SLA breaches and surface engaged tickets to dispatch supervisors so remediation starts before SLAs lapse.

Set tickets in progress for dispatch supervisors before SLAs

Set tickets in progress for dispatch supervisors before SLAs