Set ticket production deploy date from incoming webhook
Set ticket production deploy date from incoming webhook
Your support tickets lack a recorded production deploy date, leaving on-call engineers without release context. Add deploy dates to tickets automatically so triage happens same day.
Overview
Missing deploy dates slow incident response and create friction between support and engineering. This flow writes production-deploy dates directly onto tickets so on-call engineers get release context immediately, enabling same-day triage and clearer handoffs.