Set task status to Queue and record history
Set task status to Queue and record history
Your task rows lose routing context when department changes aren't recorded, leaving items unassigned. Keep status and department history updated so coordinators see queueing context same day.
Overview
When department fields change, tasks can lose routing and sit idle; this flow clears old department statuses, records the new department into history, and sets the correct Queue so coordinators see ready work. That visibility reduces manual lookups and gets items assigned within minutes, ahead of your next planning cadence.