Set redemption flag on contact from chat event

Your chat events arrive without mapped phone status, leaving contacts with redemption intent unsegmented and follow-ups delayed. You get redemption-status updates for contacts before the next campaign.

Overview

When chat-based redemptions aren't written back to your messaging list, campaigns misfire and follow-ups go to the wrong audience. This flow writes a redemption flag to the contact record so campaign managers can run accurate, targeted sends within minutes.