Set redeemer tag on SMS contact from chat
Set redeemer tag on SMS contact from chat
Your Manychat redeemer events arrive without updating SMS records, causing guests to get duplicate coupon messages. Mark contacts as redeemed so campaign managers stop repeat outreach the same day.
Overview
Stop sending duplicate offers to guests by writing redeemer status into your SMS contact records the moment a chat event occurs. This keeps campaign managers informed and prevents repeat outreach within the same campaign window, preserving guest goodwill and reducing wasted sends.