Set redeemer flag on contact from chat automatically
Set redeemer flag on contact from chat automatically
Your messenger replies aren't linked to SMS records, leaving redeemers untagged and offers misdirected. Tagged contacts are updated automatically so campaign managers can run redemption outreach same day.
Overview
If messenger responders who redeem offers aren't tagged in your SMS lists, campaign sends get noisy and outreach becomes ineffective. This flow captures the redeemer signal and updates contact records automatically, so campaign managers can run targeted redemption outreach the same day.