Skip to content
Log inSign up
Templates
Set processed messages to advanced status and clear staging

Set processed messages to advanced status and clear staging

Your message log rows stay in the processing state with staging data uncleared, blocking agent triage and causing manual handoffs. It updates the status and clears staging so agents can act same day.

Set processed messages to advanced status and clear staging

Overview

When message rows stay stuck in a processing state, agents waste time on manual clears and triage slips. This workflow advances status and clears staging automatically so your support staff can act same day and reduce manual handoffs.

Set processed messages to advanced status and clear staging