Set due dates and alert urgent issues to on-call
Set due dates and alert urgent issues to on-call
Your new support issues often lack due dates, leaving reps and account owners unsure how to prioritize. This sets priority-based due dates and fires on-call alerts so teams can triage within minutes.
Overview
Untriaged high-priority bugs stall response and risk SLA breaches. This workflow assigns sensible due dates by priority and fires an on-call alert for P1s so support and account teams can act within minutes.