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Set configured shift token every Tuesday at 4pm

Set configured shift token every Tuesday at 4pm

Your rotation setting can fall out of sync, causing alerts to route to incorrect on-call owners. It updates the configured shift so routing and rotation run correctly at the weekly change.

Set configured shift token every Tuesday at 4pm

Overview

When shift tokens drift, alerts and routing can assign the wrong on-call owners and increase incident churn. This workflow enforces a consistent configured shift value on a weekly cadence so IT operations and on-call managers get correct routing and assignments at each weekly change.

Set configured shift token every Tuesday at 4pm