Set admin creation date on new customer admins
Set admin creation date on new customer admins
Your new admin records lack a creation timestamp, which mis-times welcome flows and onboarding handoffs. It stamps the admin creation date so CSMs can run welcome and access steps same day.
Overview
When admin accounts arrive without a recorded creation timestamp, welcome outreach and access provisioning slip and CSMs spend time reconciling records. This flow writes a clear Admin Creation Date and escalates unresolved misses to chat so onboarding coordinators can complete access and welcome steps same day.