Send workorder assignment SMS alerts to customer families

Your workorder assignment updates go unnoticed by families, delaying site prep and creating extra calls for operations staff. Families receive SMS notices automatically so they can act within the hour.

Overview

When assigned workorders aren't communicated promptly, families and operations teams field avoidable calls and readiness slips. This flow delivers SMS assignment notices to customer numbers within the hour, reducing inbound inquiries and giving your team time to prepare before scheduled services.