Send winback SMS and email to lapsed customers

Your lapsed customers go cold without timely outreach, losing repeat bookings and campaign momentum. Re-engage them with coordinated SMS and email to recover bookings within days.

Overview

Missed follow-ups mean lost repeat bookings; this flow coordinates SMS and email outreach so campaign managers re-engage lapsed customers reliably within days. It removes manual send choreography and gets contacts back into nurture ahead of your next campaign.