Send welcome email with app instructions to pass purchasers

Community pass sign-ups often lack app and booking steps, leaving members unsure how to enter. They get a welcome email with app access and booking steps so they can access the center immediately.

Overview

New pass purchasers often arrive without clear access instructions, which forces manual outreach from membership staff. This flow sends the right welcome message within minutes, freeing membership managers and program coordinators to focus on program delivery and ensuring members can use facilities on their first visit.