Send warranty and preactive work order alerts to dispatch
Send warranty and preactive work order alerts to dispatch
Your inbox gets vendor work order emails that omit store and issue details, causing follow-up calls and delays. It parses and enriches orders so dispatchers receive concise summaries for same-day triage.
Overview
Vendor work order emails often arrive with buried or inconsistent details, forcing dispatchers to chase clarifications and delaying crews. This flow extracts the work-order id, parses embedded question/answer blocks, enriches the record with store data, and sends clean notification emails so dispatch can triage and schedule same day.