Send waiver request email to tax office with caller details

Waiver request payloads lacking caller context leave your billing staff unable to triage cases and missing phone notes. Send formatted request emails so case handlers act with full context within minutes.

Overview

Inbound waiver requests often arrive without caller context, which forces billing staff to chase details and slows processing. This flow turns each request into a standardized email to the tax desk, giving case handlers full caller details and timestamps within minutes so triage happens same day.